Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
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Domestic shipping can take up to 5 business days.
Visit cosmedix.com/shipping-and-returns for shipping times per ship method. After your order is shipped, you will receive an email confirmation with a tracking number. You can also track your orders by logging into your account and clicking here, view the order you would like to track and selecting the "shipments" tab. -
Shipping rates can vary depending on your location and ship method. Rates are calculated at checkout.
Here are the full details of our Shipping Policy.
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Yes, we offer free shipping for orders over $160. Occasionally we offer promotions on shipping. Check the cart to see the current deal on free shipping.
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Currently our shipping is limited to the United States.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when the product and packaging are unopened and undamaged, you are eligible or a full refund.
In the case when the packaging has been opened and the product has been used, you may be eligible for a partial refund.
Please check our Terms of Service to see if you're eligible for a refund.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.